Software

Question	Answer
Does it support third-party operating systems?	We do not support it yet, but we're actively exploring other third-party systems. Stay tuned!
Can run emby ?	Yes, our NAS supports running Emby.
Can i run virtual machines/ VMs?	Yes, we support virtual machines (VMs) that can run both locally and remotely.
Does it Provide NFS?	Yes, our NAS provides NFS (Network File System) for file sharing.
Where should I submit new feature requests?	You can post in the FAQ - Forum section of Discord or leave us a message in the Facebook group.
What video formats are supported?	Common video formats include mp4, mov, wmv, flv, etc. Common audio formats include mp3, wav, flac, wma, ogg, etc.
What languages does speech recognition support?	Only English is supported, but we’re working on adding more languages soon. Stay tuned — we’ll keep you updated!
Can AI Clip be used independently of NAS?	The current functions of AI Clip are all based on NAS and cannot be used independently of NAS for the time being.
Can I install the app myself?	It is not supported for now, and support will be considered based on the situation in the future.
Where will the app's data be stored?	Open Files, and you can find an "AppFolder" on the left side. The data of all apps in the AppStore will be stored in this directory.
What types of data sources are supported?	Data sources from SD/TF/USB Port interfaces are all supported.
What types of cards or files are supported?	1. We have tested most SD/TF/Portable SSDs, USB flash drives, etc., and they are mostly supported. 2. For file verification, supported formats include md5 and hash64 verification.
Where should I check to confirm that the backup has been completed?	You can view the specific copying progress of each task in the cocard.
Can it ensure data consistency?	Sure. You can enable file verification in the software to ensure data consistency. If the verification fails, it will display a verification failure message.
Will a backup failure or interruption affect data security?	Of course, it will not affect the security of the original data. If the backup fails, it is recommended to try backing up again.
Can I use Docker?	"Absolutely! Our NAS fully supports Docker, allowing you to install a variety of apps with ease. For your convenience, we offer simple installation options for several popular third-party apps, including: Jellyfin: A versatile media server for streaming your movie collection. Immich: A self-hosted platform for photo management and sharing. Memos: A straightforward yet powerful self-hosted note-taking app.
What type of file system does NAS use?	We support btrfs, but other formats are not supported for the time being.
If I plug in a disk from another device (not formatted by Zettlab NAS), can I read the data?	You cannot directly access and read data through the SATA interface of Zettlab NAS. However, your hard drive can be connected to the USB interface of Zettlab NAS via a SATA - to - USB conversion card. And the hard drive must be a non - RAID disk, and its file system must be in the following supported list: NTFS/FAT32/exFAT/EXT2/EXT3/EXT4/Btrfs/XFS.
How do I use the sharing feature?	In the file management interface, select the file you need to share, right - click and select "Share" to create a sharing link.
Does the sharing feature support viewing and downloading? Can permissions be set individually?	Yes, Zettlab OS supports viewing and downloading of file sharing functions. You can also set the permissions as view - only or downloadable separately.
Can I sync with other cloud drives?	Yes, it can synchronize with other network disks.
How many files can Zettlab NAS open?	Now common formats are supported, such as pdf, word, xlsx, ppt, txt, etc. Images also support common formats, such as png, jpeg, bmp, tif, gif, svg, and raw format images are also in the plan. We will support common devices raw formats such as Sony, Apple, DJI raw.
What should I do if the file transfer fails?	We recommended to try uploading with the client. We recommended to try using SMB to back up larger files.
How can I speed up slow uploading and downloading?	If possible, you can add an M.2 hard drive to the device as a cache system. Meanwhile, it is recommended to check the router and network cable settings. We will also continuously optimize the upload and download speeds of the file system and application layer to improve network transmission speed as much as possible.
Does it support hardware RAID?	ZettOS does not support the hardware RAID mode.
If there is a problem with the RAID array, how can I be notified immediately and informed of the cause of the error?	The LCD screen will display abnormal status reminders, and there will be pop - up notifications on the software side.
If RAID repair fails, will there be technical support?	You can contact our after - sales staff online. They will follow up on the situation you describe and provide corresponding solutions or necessary methods.
Which Linux distribution are you based on?	debian 12
What are the differences in user permissions?	ZettOS supports administrator users and ordinary users. Ordinary users can only access the folders permitted by the administrator, while administrators have the highest management privileges.