# View Logs

"Log center" is used to view logs related to sync, backup, and connections. The page supports filtering by level, time, type, and keyword, and can clear or export CSV when records exist.

## Filter Logs

1. Open "Sync & Backup".
2. Go to "Log center".
3. Select a log level.
4. Select a time range.
5. Select a log type.
6. Enter a keyword to narrow the results.

![Log center empty state](position://apps/sync-backup/log-center#log-center-empty)

When there are no logs, the page shows "No records". Logs appear here after sync or backup tasks run.

## Export Logs

When log records exist, click [Export CSV] to export logs in the current filter range. Set filters first to reduce irrelevant records.

## Clear Logs

When log records exist, click [Clear all records] to clean up log records. Before clearing, confirm that these records are no longer needed for troubleshooting.

## Locate Problems From Logs

Log center is useful for locating sync-task and backup-task events. Click a task log in the log list to jump to the task detail page.

## FAQ

| Question | Handling or suggestion |
| --- | --- |
| Why Are There No Records In Log Center | The empty state in Log center shows "No records". Related logs appear here after sync or backup tasks run. |
| Does Clearing Logs Affect Tasks | Clearing logs removes log records. Before clearing, confirm that these records are no longer needed for troubleshooting. |